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FAQ

How Do I Place an Order?

Add desired item(s) to your shopping cart. When you are finished shopping, click your “Shopping Cart” and then "Checkout." To create an account for easier tracking of your order, and to have information stored in our system for future orders, please sign up using your e-mail address. Billing and shipping information must be filled out to complete your account. You can also proceed as and checkout by creating a guest account.

What are my Payment Options?

Mastercard, Visa, Discover and American Express.

How do I Check / Track my Order Status?

If an online account was created, the customer can log in with their e-mail address and password to view the order status. If no account was created, the customer can call in with their order number to track their order.

Why Should I Create an Account?

Once you create an account, you can view the status of any order at any time. Creating a profile will also speed up the checkout process for future orders, because we will have your shipping details and preferences saved.

Returns & Refund Policy

You may return most new, unopened items sold and fulfilled by UncleSams.com within 7 days of delivery for a full refund. Items should be returned in their original product packaging and sent to the address listed below. Refunds will be applied to original credit card used at the time of purchase and you will be responsible for return shipping charges of your products to us.. If you have any questions about how to process your return, please contact us toll free at (844) 663-4100 and we will guide you through the process.


PO BOX ADDRESS

4740 N Cumberland Avenue
Box 207
Chicago, IL 60656


Shipping & Delivery

Uncle Sam's offers a wide and ever growing selection of quality products at the most competitive prices on the web. As part of our commitment to the best customer service possible, we also offer continental U.S. customers our Free Shipping for product(s) orders that total $150 or more. Free shipping cannot be applied after your order has been submitted.

Free shipping is on orders via standard delivery in the continental USA (48 states). We reserve the right to choose the most economical option available. Oversized and heavy packages 15 lbs. or more do not qualify for free shipping. In the case that an entire order or partial order that receives free shipping is returned for a refund, normal shipping charges will be deducted before refund is issued. In the case of exchanges or returns that are made, you will be responsible for return shipping charges of your products to us. Delivery times range from 5 -7 business days via least expensive carrier following credit card authorization. By bringing together our resources we can fulfill your needs while saving you money at the same time. Be assured that we do not inflate our prices to cover this shipping cost program. Our goal is to offer quality product lines at the best price with the best shipping programs available to our customers. We do continue to offer many shipping options These include Priority Mail, Express Mail, UPS Ground and FedEx.   You may select your shipping method upon checking out.


Contact Us

If you have any questions about these terms, the practices of this site, or your dealings with this site, please contact us at: